Returns & Refunds Policy
1.1 Eligibility
You may request a return or exchange of any product purchased from the website within seven (7) calendar days from the date of delivery.
1.2 Condition of Returns
Returned products must be:
Unused and in resalable condition
In the original packaging, including all labels, accessories, and documentation
1.3 Customer Responsibility
The customer shall bear the cost of return shipping unless otherwise agreed in writing.
1.4 Refunds
Refunds, if approved, shall be processed to the original payment method used, excluding any applicable shipping charges, within seven (7) business days of receipt and verification of the returned products.
1.5 Discretionary Refusal
The Company reserves the right to refuse any return or refund if the returned product does not comply with the conditions above, or if sufficient proof of defect or dissatisfaction is not provided.
Intellectual Property
2.1 Ownership
All content on the website, including but not limited to text, graphics, logos, images, product formulations, and software, is the exclusive property of the Company and protected under Pakistani and international copyright, trademark, and intellectual property laws.
2.2 Restrictions
No part of the website or its content may be reproduced, copied, modified, distributed, transmitted, displayed, or otherwise exploited without the prior written consent of the Company.
2.3 Legal Remedies
Unauthorized use of the Company’s intellectual property may result in civil and/or criminal liability under applicable laws.
Privacy Policy
3.1 Information Collection
We may collect the following:
Personal Information: Name, email, contact number, shipping/billing address, and payment details.
Usage Information: Pages visited, products viewed, browsing patterns, and device information.
Cookies: We may use cookies or similar tracking technologies to improve user experience and gather analytics.
3.2 Use of Information
Collected data may be used to:
Process and fulfill orders
Provide customer support
Communicate offers, promotions, and updates
Enhance website functionality
Detect and prevent fraudulent or illegal activity
3.3 Information Sharing
We may disclose information to trusted third parties who assist in website operations, order fulfillment, or payment processing. We do not sell, lease, or rent personal information for marketing purposes.
3.4 Your Rights
You have the right to:
Access, correct, or delete personal data
Opt-out of marketing communications
3.5 Legal Compliance
The Company may disclose personal information if required to comply with applicable laws, regulations, or legal proceedings, or to protect its rights, property, or safety, or that of its users.
3.6 Policy Updates
The Company reserves the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting. Continued use of the website constitutes acceptance of the revised Policy.
Governing Law & Jurisdiction
These Terms, Returns & Refunds, Intellectual Property, and Privacy Policy are governed by the laws of Pakistan. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.
Contact Information
For any questions regarding these Terms, Returns, or Privacy Policy, contact:
📞 +92 335 3885388